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Testimonials

What our clients have to say about our services.

We found mold in our trailer and The Remediation Team was very quick to come out and take care of the issue. Loved the whole team! If you need any business from them, I would 100% recommend!!

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Chancie Watkins

They are the best in removing mold from homes. I will definitely use them again if I need their help again. Thank you.

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Kelvin Simweemba

Tyler Love and John Kelly did a great job taking care of the water and mold problems in the basement . I would highly recommend The Remediation Team !

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Susan Noland

We found mold in our trailer and The Remediation Team was very quick to come out and take care of the issue. Loved the whole team! If you need any business from them, I would 100% recommend!!

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Chancie Watkins

The Remediation Team has been great to work with. They were extremely knowledge and understood the process of working with insurance companies. Tyler Love, the lead technician, was able to find all the places in my home that had been affected by water (Serve pro did not) and was extremely thorough. While I had a nightmare of a problem, they definitely were a dream to work with.

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Timothy Young

Thanks, team for saving my baby from the mold. He is allergic to mold. A few days back, we moved to this home and there was a mold because of that my child was facing a problem in breathing. Then I contacted them, they reached on time and efficiently removed all the mold. Very professional service.

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Great service with a care. Delivered on time service. Quick documented and wrote up paper and took lot of photos . Everything was quick even helped us to get the insurance claim too. Thank you, I will recommend this company.

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Anna Jons

No one wants to get water damage! However after my last experience if it happened again I would be ok with it. Because I know I have a great team that can help. What a great group of people. Thanks for getting me and my family back home!

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Mad Gillz fishing

The Team were very helpful for me with a recent busted water pipe we had at a rental property after normal business hours. The team was on site quickly & began mitigating damages, keeping me posted along the way with photos, etc. They worked well with my property management company, & also helped keep me posted as they discovered the full extent of the damages so I could make an educated decision on whether it made sense for me to file an insurance claim or pay out of pocket. This last part I especially appreciated because many in this industry are way too excited to try to abuse the system & "max out" insurance benefits, which only drives up rates for everyone else. I have & will continue to recommend this team, to my family & clients. Thank you!!

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Jeff James

Very efficient company. Easy to make appointment for work to be done. Technician turned up on time. They removed all the Mold from our home. We Would recommend this company to anyone and everyone.

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Brawn Stroeman

They were very professional and worked with us to make sure our insurance company pays for my entire roof, I was only responsible for my deductible. Nicole in the office was great and very helpful with all of our questions. She always reassured us about not to worry and they had everything covered which they did! They we’re in my corner from day 1 and my roof looks amazing!! A BIG thank you to Frank, Tom, Michael and the rest of the team - you guys rock!

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Philip Broomfield

They came through on a holiday weekend to clean sewage backup in our home. They were very helpful with their explanations and were able to assist with any damages that were caused. They did a great job going through their processes and helping us understand every part of their procedure. They were very well equipped and everything is also documented and clarified for your knowledge.

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Bob Lynn

Very professional, concise and attentive to all our needs. Work was done and they educated me of the process every step of the way. The guys helping were very polite as well. I pray I never have need but will recommend them to anyone in need. Thank you and God bless you guys.

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Bob Danny

I've used The Remediation Team for multiple jobs at our commercial locations all over Atlanta. Their crew has done a wonderful job with the services performed. This company’s prompt response and communication has been very important to get the locations reopened. Our company appreciates you and your crew’s hard work. Stay safe.

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Rowlin Garcia

We called after discovering some mold on our walls behind furniture, concerned we might have a major problem. Adonis came out to do a non-destructive inspection and it turns out we have no insulation in the walls causing interior condensation now that the colder weather has hit. A dehumidifier and resolving the lack of wall insulation seems all we need to eliminate the interior condensation. Adonis came to our house, masked up (stupid COVID!) and shoe booties on and ready to go. He was extremely nice and a wealth of information. Great customer service! We'll be removing and replacing our attic insulation and resolving the wall insulation issue as well. If our contractor finds any potential mold issues attic we will definitely be calling them for help! Thank you, Adonis!

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Pearl Wallace

At the point when I returned from excursion and opened my home, I was stunned to see that there were a great deal of mold patches. There and afterward I looked for a shape expulsion organization and went over this one. I quickly employed them. These individuals comprehended the circumstance and went ahead time. They cleaned the molds appropriately. Happy to enlist them. Because of them I could go into my home. Thanks again!!

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Aguska Jones

Michael and his team were a tremendous help to our family's house. He was able to not only help us out with the water removal, but he gave me updates through text messages per my request. You can tell these guys care about their clients, and the personal touch was very much appreciated. Thank you so much guys!!! Great work during these crazy Covid 19 times

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Matt Schmidt

Michael and his team were a tremendous help to my parent's house. He was able to not only help them out with the water removal, but he gave me updates through text messages per my request. You can tell these guys care about their clients, and the personal touch was very much appreciated. Thank you so much guys!!!

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Matt Schmidt

I've used The Remediation Team for multiple jobs at commercial locations in Atlanta. Their crew has done a wonderful job with the services performed. This company’s prompt response and communication has been very important to get the locations reopened. Our company appreciates you and your crew’s hard work.

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Jayden Gibbons

If you have a disaster in your home, call The Remediation Team - Fire & Water Damage Restoration. Our house flooded on Labor Day while we were camping. We called The Remediation Team - Fire & Water Damage Restoration and they took it from there. They worked closely with our insurance company, did the demolition, and contracted with all of the trades to get drywall, flooring, electrical and plumbing work done. They even tried a technique which saved our 121 year old wood floors. They took all the stress out of a terrible situation. The craftsmen who worked here said they love working with The Remediation Team - Fire & Water Damage Restoration because they pay promptly. They even arranged for a cleaning crew to clean up the mess left by the repairs. When it was done the final bill was exactly what they said it would be with no surprises. Thank you for saving our home!

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Harvey Collins

We called after discovering some mold on our walls behind furniture, concerned we might have a major problem. Adonis came out to do a non-destructive inspection and it turns out we have no insulation in the walls causing interior condensation now that the colder weather has hit. A dehumidifier and resolving the lack of wall insulation seems all we need to eliminate the interior condensation. Adonis came to our house, masked up (stupid COVID!) and shoe booties on and ready to go. He was extremely nice and a wealth of information. Great customer service! We'll be removing and replacing our attic insulation and resolving the wall insulation issue as well. If our contractor finds any potential mold issues attic we will definitely be calling them for help! Thank you, Adonis!

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Dale Thompson

I experienced my first water damage, that was caused by my washing machine, was completely unsure of what needed to be done. I called the remediation team, and the office staff walked me through step by step on what the process was. They immediately got a crew out to my home, helped me file an insurance claim, and got straight to work. They were professional, polite, and very helpful. They will be the first company I call if this happens again.

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Rebecca Croslyn

The Remediation Team is an amazing company. We had a fish tank leak in our home and Mario was on site in less than an hour! Rebbeca and Michelle were very friendly and responsive to our needs. We were informed every step of the way! They handled all aspects with the insurance company. I highly recommend them and would most definitely contact them again for any future issues!

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Lota Lossa

If you’re looking for a good quality restoration company this is the company to go with! Two weeks before Christmas my washer over flowed while I was at work. In a frantic I called and wanted someone out soon. The lady I spoke with from the office was very understanding and was quick to get someone out. My whole home was destroyed. Within 1 hour they were at my house and had begun work. The two gentlemen that came to my house were very professional and knew what they were doing. Thank you so much to the remediation team for taking such good care of me and my family!

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Hailey Love

We came home one morning to our home literally raining on the inside. Our dog had accidentally turned on our master bathtub and flooded the entire house. I called Michael personally crying my eyes out and he was so professional and kept me calm. Within a hour of speaking to him he had his team in route. They came and cleaned up the excess water and set up equipment to try out the house. This process as well as demolition took over a week. The guys who were on our job site were all very professional and knowledgeable. They answered any questions I had all while keeping my hopes up during this horrific experience. Highly recommend this company!

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Courtney McQuillen

The Remediation Team is the best in the business, don’t waste your time using fly by night companies. They responded quickly and the work is top notch. Fantastic experience, and you can tell they actually care. Highly recommend them, and they came highly recommended to me as well.

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Nathan Harrell

Worked with them on a home that had asbestos and mold. Honestly it was a disaster. The insurance company went back and forth with me but the Remediation team made them do what they were supposed to. Now my home is back to new and I couldn’t be happier. Thank you so much for making my house feel like a home.

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Jennifer Campbell

Michael and The Remediation Team offered fast, great and efficient service. I called on a Sunday afternoon with water damage from a pipe burst and they were here on Sunday evening. They began with extracting the water and put fans and dehumidifiers in quickly. They checked for hidden moisture and knew exactly what to do. Jacob came back out after dry-out and worked hard to remove all damaged areas. This is a great, hardworking, hones and professional company. I recommend to call The Remediation Team when you have water, fire or need any remediation work completed fast and efficiently.

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Lisa McCants

Mike Kenady and his company The Remediation Team have done work for several of our clients because they provide top notch customer service, attention to detail, and excellence in documentation. My clients have reported that they trust him and that their home was clean post remediation. In my experience, this company sets a high standard.

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Cliff Mettier

Michael and his team showed up at my house within an hour of me contacting there office. Michael was very knowledgeable and very professional. They took care of my water damage that had occurred from all this rain lately. Michael took care of all paperwork with the insurance company and made it really easy. I also wanted to also say Michael's finishing team was also great. I would recommend this company to anyone that has water damage or any kind remediation work.

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Craig Loheide

I had a ice maker supply line break and run water on the floor for 12 hours. I contacted The Remediation Team and they showed up quickly and began cleaning up the water and drying it out. They met my insurance adjuster and once the scope of work was agreed upon began the rebuild. It was done in a timely manner and when completed was good as new. Thanks for a job well done!

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Chris Spinnler

The Remediation team did a fantastic job at my home. They treated my home with respect and did a clean and great job we can’t say enough about them! Thank you Remediation Team!

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Trey Burdette

Mike and the team at the Remediation Team offers emergency restoration services 24/7! Their highly trained water restoration specialists worked closely with me on the remediation done on my home. Their team of technicians know that dealing with water damage and restoration can cause stress and anxiety on the customer. They also knew how critical my situation was and they took action immediately to avoid further costly damage. Mike and his remediation team knew what equipment and techniques would help detect any hidden moisture and extract the standing water quickly and efficiently. Once the water had been removed, they started setting up fans, air scrubbers, dehumidifiers and deodorized and sanitized every square inch that was affected. If you are looking for an honest company that will take care of you and make you comfortable throughout the whole process then please call Mike and the Remediation Team. Truly a great company with high Integrity. Tim

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Tim Greene

Can not say enough kind words about this company and their employees. Quick and responsive on a weekend. Thorough, knowledgeable, and understanding in their assessment of my house. Also pleased with the timeliness and quality of work done by their contractors.

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Dee Cahalane

A late Saturday night water issue is just one of those nightmares that you would like to avoid. But when it does, like it did with us, I can highly recommend The Remediation Team. Their extraordinary customer service started when the owner, Michael, answered our desperate phone call. “I will be there in 45 minutes” was the best news we could have received. Over the course of the next several days the team, led by Will, did everything they said they would do - Plenty of equipment to do the remediation, well monitored to evaluate progress and make adjustments, and coordination from the office each morning with time of arrival for the team. The ultimate outcome exceeded my expectations because almost all of our sheetrock and wooden floors were saved.

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Mike Landrum

Great service!!! They kept me posted the whole way through the process. I would highly recommend them!

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Justin Deese

This company is BEYOND fantastic!!! And their rates are SO SO reasonable!!! My daughter's car was previously owed by a heavy smoker! His company took it over night and you'd NEVER KNOW ANYONE smoked in the car!!!! HIGHLY HIGHLY HIGHLY recommended!!!!!

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Julie Keefe

Excellent experience with The Remediation Team. They worked with me throughout a very long fight with my insurance company and ended up getting all damage covered and kitchen replaced. Their work was excellent. I would definitely recommend Mike and his team to anyone!

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Robert Buckley

Remediation Tram responded to my initial call to clean up water damage in basement was prompt late last year. They didn't remove and discard all damaged materials from my property, left many large items in my backyard for months. I called them multiple time to remind them to haul away the old removed cabinets, till today with no success, they handled claims to insurance company so they had received full payment last December, the invoice statement was not itemized with only one line description: water damage removal. The most recent contacts were 2 weeks ago, I started reminder calls to them twice a week, until they finally "scheduled" a pick up Thursday Aug 9th between 10 am - 2 pm, bot no show, no call either. I called back to office about 3 pm, a lady told me the technician had a family emergency and she will call back to reschedule, ok. It then "rescheduled" to Monday Aug 13, 3 - 5 pm. I waited the whole afternoon, no show, no call again. I called the office again, a different lady answered the phone saying I wasn't even on the schedule, that is why no one came, she even don't want to continue the conversation, hanged up the phone! In addition, the worker broke the glass cook top/stove when removing the courter top from the old cabinets, he said they will pay for a replacement, not insurance company, sounded good then. But as I try to follow up this promise multiple time since, no one can help in their office, the supervisor was never available to take the call, nor returning multiple messages left with the office, all excuses like: busy on another job location, medical emergency, etc. etc. Until now no words or resolutions for all of the above complains...

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Jing Zheng

I recently used The Remediation Team to clean out mold in a crawl space in a mountain cabin. The crawl space was pretty awful (crammed, very difficult to move around), mold everywhere. They successfully removed and cleaned all the mold, installed a new vapor barrier and the cost was reasonable. The techs were courteous, professional and thorough. Highly recommended!!

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John L

They responded to my problem immediately. Beyond nice and professional. I will definitely use them again and recommend them every chance I get.

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josh houser

It was a pleasure to do business with you. Everything was done in a professional manner and completed on a timely schedule. Thanks again for all your help.

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H. Engman

The Remediation Team was most helpful in getting the highest quality products within the limits of the insurance allowance. Everyone involved in this job was helpful and pleasant.

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L. Beard

My out of state rental flooded and The Remediation Team came to the rescue immediately. They started the water damage cleaned it up and dry out quickly, They helped me deal with insurance company making it a smooth process dealing with all insurances issues from start to finish. No problems with the rebuild, it was done to perfection, and took care of everything including a top notch final cleaning so my house was ready to show.  I'd call them again in a heartbeat if I had a problem in my home, If your looking for a Restoration company who cares and goes beyond expectations then these guys are it.

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Andy W.

Excellent experience with The Remediation Team. They worked with me throughout a very long fight with my insurance company and ended up getting all damage covered and kitchen and master bathroom replaced due to a leaking sink that caused major water damage to those areas of my home. Their work and communication was excellent. I would definitely recommend Mike and his team to anyone who has Remediation work that needs to be done!

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Robert B.

The Remediation Team came to the rescue at a moments notice. I had sewage due to a backed up drain leak into the ceiling. Horizon came in and cut out the affected sheet rock and building materials. When I called with my emergency they said they were in Woodstock and could be out in about 30 min. Well exactly 30 min. later they showed up, explained in detail everything that needed to be done. Sometimes you just know when someone is shooting you straight. I knew I could trust these guys and had them complete the entire remediation process for me. They were prompt, friendly and professional. This job was a multi-phase deal including several different trips out to the house and the whole time their communication with me was considerate and superb. I highly recommend The Remediation Team For any flood water damage!

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Clay W.

We had a mold issue revealed during a bathroom re-model. Michael, Steve and Blake were fantastic in getting my house back in order in time for an event planned for that coming weekend. They went above and beyond in working with me to get it resolved the right way and in a very timely manner. Highly recommend!

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Chris T.

Michael and his team have helped me address water damage issues on multiple incidents, and I am grateful. They worked with the insurance company to ensure that missed items were covered as well. I have trusted and relied on his guidance on addressing renovations and have not been disappointed. I have referred others to him as well, and they too have been happy. I wouldn't hesitate to call The Remediation Team for any of my water damage or mold issues in my home.

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Maithilee P.

I was fortunate that the owner of the Remediation Team lives in my subdivision. He and his team were at my home very quickly after a pipe burst under my kitchen sink and water was going every where. I did have a excellent experience with this company. Steve, the gentleman who first helped with fans and dehumidifiers to dry out out my home was great. The company that packed up all my belongings was also very helpful. The Project Manager, Blake, was also very professional, understanding and helpful. From the women in the office to every person that was in my house - a painter, the guys who laid the flooring, etc. - helping to get it back to a "home" again were kind and thoughtful. While I can't honestly say this was a "wonderful" experience - having a flood and your home torn up for seven weeks is not fun but working with the Remediation Team was a wonderful experience.

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Julie S.

My only wish is that there were more than 5 STARS **************(etc.) for this company! Michael and his team did such an amazing job at my mother's home in Dunwoody. When the insurance company did not want to play ball with a flooding in her basement that had been exacerbated in the fact she was out of the home in rehab for a couple of weeks, he went to bat for us, and went well above and beyond the call of duty to both meet with and show specifics to the insurance adjuster that had previously denied our claim, why this should in fact be covered. FAR BEYOND that, he and his team found some items that we thought were beyond repair, and just surprised my mom at her home ~ presenting her and I some of our irreplaceable personal items that were in the basement. Including some of my late father's navy insignia and navy deck jacket beautifully displayed in a shadow box. He has already made this an incredible Christmas for our family. ***** I cannot give enough appreciation and professional kudos to Michael and his team. They will serve you and your family above and beyond.

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Jim W.

The Remediation Team and Mike were AWESOME! I Highly Recommend them to anyone in need of water damage services. He was there within a few hours of our first call. He was on top of everything. Dealt with our Insurance Company. Helped us with the neighbor...being our water issue stemmed from their leak. Was prompt to reply to emails and phone calls. Was there when he said he'd be...I'd recommend him to anyone!! Wish there were more like him.

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Christi D.

I had a pipe leak in my basement that flooded the area. Michael and his team were here within an hour, cleaned up the water and left industrial sized dehumidifiers in the area for a number of days to zap the rest of the moisture. Very happy with the results and service.

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Matt S.

Michael Kenady from The Remediation Team came out to do an inspection on a home my client had under contract. Extremely honest and professional, Saved my buyer from buying a problem. Great company to do business with. Highly recommend.

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Jenn G.

My home flooded over the summer and I worked with Michael. As a new home owner I thought this was a nightmare, but Micheal's team took good care of me. He referred me to a restoration company for my items and stayed with me for hours until they arrived (around 11pm). He set the proper expectations for everything and worked directly with my insurance company during the process. He kept me up to date with the status and shared insight when needed. I could not have asked for a better company. I am also very satisfied with the work done. The entire team was personable and professional. I would definitely recommend The Remediation Team!

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Alicia R.

Michael and his crew did a fantastic job in a very elegant and timely manner when we needed the job done fast. The openness, willingness, courtesy and honesty displayed by this company is outstanding and service was professional done and great attitudes from the crew to Michelle in the office. If you need something done correctly and quickly this is the man.

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Timothy M.

Michael did a remarkable job with our water leak in our home coming from multiple areas of our roof in regards to clean up and mitigation. They came on a weekend and mitigated what would have potentially been a much worse situation. The removed category 3 water from multiple rooms and made our home livable again. Thank you so much for your service. The entire staff with The Remediation Team is knowledgeable and professional. Would highly recommend.

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Jonathan G.